Client Bill of Rights
QUALITY OF SERVICE
You and your family are entitled to a high level of proactive, courteous service from all associates at FPA Wealth Management.
You have the right to work with a trustworthy, dependable, independent advisor focused on your journey towards your financial goals. Your Wealth Management team will develop a personal relationship with you through insightful communication highlighting our core beliefs, investment outlook and management philosophy. Your Wealth Management team will present portfolio reviews annually or as often as necessary and will be available to answer the questionsthat matter to you as they arise.
RECOMMENDATIONS BASED UPON YOUR NEEDS
You have the right to independent advice and recommendations based upon your personal needs, risk tolerances and goals. Through comprehensive planning and ongoing management, your needs are clearly defined and constantly monitored.
You have the right to the strictest levels of confidentiality with information provided to your Wealth Management team. FPA Wealth Management will protect all information to the highest standards outlined by the SEC, FINRA, state and regulatory agencies.
You have the right to a transparent relationship and to clearly know the costs for portfolio management, transactions and advisory services. We strive to keep all communication with FPA Wealth Management team clear and concise. If you have a question, it is our duty to answer it for you in an understandable way.
You have the right to a prompt response from your FPA Wealth Management team. As your Trusted Advisors, the FPA Wealth Management team commits to returning calls within 24 hours. Should a request require additional research, our team will set a clearly-defined time frame for redress.
TIMELY PROACTIVE COMMUNICATION
You have the right to be communicated with in a timely proactive manner. As your trusted advisors, our goal is to provide you with information before the question arises, regardless of the medium used.
You have the right to continual education along your journey to True Wealth. Through education, our team will project reasonable expectations and achievable scenarios in the development and constant monitoring of your Wealth Plan.
You have the right to accurate, third-party reporting of all managed accounts. Your statements will identify all account positions held, cash receipts and disbursements made through FPA Wealth Management.